Frequently Asked Question.
What do s03stores deal on?
S03stores is affiliated with S03Group which is the lead of all the branches, S03stores is the beauty & skin care store, were one can find all the varieties they need in looking good and having a healthy skin.
Who do I Call if I have a problem with my Parcel or Order?
Orders are carefully handled but in case issues occurs, kindly call +234 705 699 5469, WhatsApp +44 7440 281081, email us info@s03stores.com or through our social media platforms.
Where is the Store Located?
S03stores is an online store which first started in United Kingdom, Leicester to be precise, we thought is the right time to try, within the NIGERIA market. S03Group has office at Area UA, new owerri off port harcourt road but all our business and dealing is strictly 98% online, E-commerce.
Where is the store suited?
The store is online, acessible globally and do global delivery. we have dispatch offices in major parts of the world. New-York, Paris, London, Stockholm and Lagos.
How long does it take to get my Order?
5/7 working days within Europe – 10/14 days to US, Australia and Asia, Option of next day delivery to UK, unless otherwise then 2/3 working days and Africa is 12/15 days and pick up.
How safe is my Order?
Safety is one of our priorities, making sure your order gets to you safe, our regular customers within Europe can apply for our membership point card which we scan at point of delivery to verify your ID or during some secure delivery we sent out codes to the receiver and delivery men will normally ask you for this code before handing the order to you, we work within the guidelines and regulation of courier services, we send out a tracking number to you and have your full name print on the label, in some cases you can only claim this with proof of identification.
When can I pay?
We have to receive full payment before shipment, by card, Visa, Verve, MasterCard via Pay-stack or PayPal.
What are your Return Policy?
You can return your order unbroken, no damage and receive your full refund within 3 days of receiving it. You can email us with your order number and let us know you intend returning it. Deliveries comes with return slips most times, which makes it easier.
Why Online?
To make it easier for you, instead of walking miles to the shop to purchase, we bring that to your doorstep.
Is S03stores on social media?
Yes –
Instagram: S03stores_
Facebook: S03stores
Can I be notified of Sales and New Products?
Yes, we can, if you sign up to our newsletters and membership.